Privacy Policy

AIPex's commitment to protecting your privacy and personal data

2025/10/18

Introduction

At AIPex, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our AI-powered productivity tools and services.

Last Updated: October 18, 2025

Our Privacy Commitment

We understand that when you use AIPex, you're trusting us with your data. Here's our commitment to you:

What We NEVER Collect

Regardless of your Data Sharing settings, AIPex will NEVER:

  • Record or access your web page content
  • Collect your browser data or browsing history
  • Store your personal files or documents
  • Access your clipboard data
  • Monitor your keystrokes outside of AIPex
  • Share your data with third parties for marketing purposes

Data Sharing Settings

You have complete control over what data you share with us through the Data Sharing toggle in your settings.

When Data Sharing is Enabled

If you enable Data Sharing, we collect:

  • Your prompts: The questions and instructions you provide to AIPex
  • Tool usage: Information about which AI tools and features you use
  • Usage patterns: How you interact with different features

Why we collect this:

  • To understand user needs and improve our product
  • To enhance AI model performance
  • To develop new features based on actual usage patterns
  • To identify and fix bugs

What we DON'T collect even with Data Sharing enabled:

  • Your web page content or browser data
  • Personal information not directly provided to AIPex
  • Data from outside the AIPex application

When Data Sharing is Disabled

When Data Sharing is disabled:

  • We do not collect your prompts
  • We do not record your tool usage
  • We only collect minimal, anonymized telemetry necessary for service operation (error reports, performance metrics)

You can toggle Data Sharing on or off at any time in your account settings.

Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Name (optional)
  • Payment information (processed securely through our payment providers)

Usage Information

We collect minimal usage information to maintain and improve our services:

  • Authentication tokens and session data
  • API usage and request logs (anonymized when Data Sharing is disabled)
  • Error logs and crash reports
  • Performance metrics

Device Information

We may collect basic device information:

  • IP address (for security and fraud prevention)
  • Browser type and version
  • Operating system
  • Device type (desktop, mobile, tablet)

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

  • Provide and maintain AIPex services
  • Process your requests and transactions
  • Authenticate your account and prevent fraud

Product Improvement

  • Understand how users interact with AIPex (when Data Sharing is enabled)
  • Develop new features and improve existing ones
  • Fix bugs and optimize performance

Communication

  • Send you service-related updates and notifications
  • Respond to your inquiries and support requests
  • Send marketing communications (with your consent)
  • Comply with legal obligations
  • Enforce our Terms of Service
  • Protect against fraudulent or illegal activity

Data Storage and Security

Security Measures

We implement industry-standard security measures to protect your data:

  • Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
  • Access Controls: Strict access controls limit who can access your data
  • Regular Audits: We conduct regular security audits and vulnerability assessments
  • Secure Infrastructure: We use trusted cloud providers with SOC 2 Type II certification

Data Retention

  • Account Data: Retained while your account is active
  • Usage Data: Retained for up to 90 days (with Data Sharing enabled)
  • Logs: Security and error logs retained for up to 30 days
  • Deleted Accounts: All personal data deleted within 30 days of account deletion

Third-Party Services

We work with trusted third-party service providers to operate our services:

  • AI Model Providers: OpenAI, Anthropic, and other AI service providers process your prompts to generate responses
  • Payment Processors: Stripe and other payment processors handle payment information
  • Infrastructure Providers: Cloud hosting and infrastructure services
  • Analytics: Anonymized analytics to understand usage patterns (only with Data Sharing enabled)

These providers are contractually obligated to:

  • Use your data only for providing services to us
  • Maintain appropriate security measures
  • Not share your data with others

Your Privacy Rights

You have the following rights regarding your personal data:

Access and Portability

  • Request a copy of your personal data
  • Export your data in a machine-readable format

Correction and Deletion

  • Correct inaccurate or incomplete data
  • Delete your account and associated data

Data Sharing Control

  • Enable or disable Data Sharing at any time
  • Opt-out of marketing communications
  • Withdraw consent for data processing at any time

To exercise these rights, contact us at privacy@aipex.com or through your account settings.

Children's Privacy

AIPex is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

International Data Transfers

AIPex operates globally and may transfer your data to countries outside your residence country. We ensure appropriate safeguards are in place for such transfers, including:

  • Standard Contractual Clauses approved by regulatory authorities
  • Adequacy decisions by regulatory authorities
  • Other legally approved transfer mechanisms

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will:

  • Post the updated policy on this page
  • Update the "Last Updated" date
  • Notify you of significant changes via email or in-app notification

Your continued use of AIPex after changes become effective constitutes acceptance of the updated Privacy Policy.

Transparency Report

We believe in transparency. We publish an annual transparency report detailing:

  • Number of data requests received from authorities
  • Types of data requested
  • How we responded to these requests

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data:

Email: buttercanbentley@gmail.com Support: https://claudechrome.com/contact Mailing Address: AIPex Privacy Team [Your Company Address]

We will respond to your inquiry within 30 days.

For information about our use of cookies and similar technologies, please see our Cookie Policy.

Summary

What we collect (with Data Sharing enabled):

  • Your prompts and tool usage

What we NEVER collect:

  • Your web page content
  • Your browser data
  • Your personal files

Your control:

  • Toggle Data Sharing on/off anytime
  • Delete your account and data anytime
  • Export your data anytime

Our commitment:

  • Transparent about data practices
  • Strong security measures
  • Respect your privacy choices

Thank you for trusting AIPex with your data. Your privacy is our priority.